Shipping & Returns

Returns Policy

Please be advised that we do not offer a return policy on monitors or special order items, as indicated below. Products may be returned in the following manner: All returns must be made within 30 days of invoice date. Before returning any item you must contact our Customer Service Department for a Return Merchandise Authorization (RMA). No returns of any type will be accepted without an RMA number. The RMA is good for only one item and it must match the authorized product. Each RMA is good for 10 days from the day your RMA is issued. After 30 days, you must make all returns directly to the manufacturer.

 

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If you need to return an item, please Contact Us with your order number and details about the product you would like to return. We will respond quickly with instructions for how to return items from your order.

Shipping

We ship to US addresses.

Note that there are restrictions on some products, and some products cannot be shipped to international destinations.

When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.

Please also note that the shipping rates for many items we sell are weight-based. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.

Cpustuff.com must charge California Sales Tax on any orders shipped to addresses within the state of California. Each customer shall be responsible for any taxes required on orders shipped to any other state.

This site may contain links to other sites on the Internet that are owned and operated by third parties. You acknowledge that Cpu Stuff is not responsible for the operation of, or content located on or throughout any such site.

We will ship your product as it becomes available. Usually, products ship by the next business day. However, there may be times when the product you have ordered is out-of-stock, which will delay fulfilling your order. We will keep you informed of any products that you have ordered that are out-of-stock and unavailable for immediate shipment. You may cancel your order at any time prior to shipping.

In the event a product is listed at an incorrect price due to typographical error or error in pricing information received from our suppliers, Cpu Stuff shall have the right to refuse or cancel any orders placed for products listed at the incorrect price. Cpu Stuff shall also have the right to refuse or cancel any such orders whether or not the order has been confirmed and your credit card charged. If your credit card has already been charged for the purchase and your order is canceled, Cpu Stuff will issue a refund to your card in the amount of the incorrect price.